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Frequently Asked Questions
Got questions about shopping at Isabelle & Co? We’ve got you covered!
Isabelle & Co is unique because we offer a wide range of high-quality and adorable baby accessories that are sure to make your little ones look their best. From headbands to bows, our products are perfect for any occasion.
We offer standard shipping, which typically takes 3-5 business days, and expedited shipping options. Shipping costs vary based on the destination and package weight, and are calculated at checkout.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days for a full refund or exchange. Please refer to our Return Policy page for more information.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.
Yes, you can cancel your order within 24 hours of placing it. After that, we cannot guarantee that we will be able to cancel the order as it may already be in the shipping process. Please contact our customer service team as soon as possible if you need to cancel your order.